Haven't written for a while. that's because i was sooo tired from sales training everyday.
I'm off tomorrow (finally) !! Only this month, I have to work on weekends and am off on weekdays. It's actually quite good cause you get to do shopping when there's less people. In Japan, weekend shopping is terrible... so many people and makes me dizzy.
Anyway, about this sales training, since i'm in the electronic company we make the product. To make a good product, we need to know the market and demands. Consumer's needs are everything. So, even though you are not placed in the sales possition, everyone (i mean EVERYONE, even accountings, engineers, human resources) have to do sales training. I do understand this and I do think it's important but what really suck is that you have to do this for 3 weeks, 8 hours standing everyday!! Oh gosh, this is sooo tiring. I'm half dead on my feet. .. Each of us are put into a big electronic store (something like Walmart in the U.S.) and we have to sell our company's product. Most people sell LCD TV but I'm in charge of vacuum cleaner, haha. Ask me anything about cleaners, i'm an expert now! anyhow, the problem is, the retail company we are working at are very strict. I colored my hair black just for this! and I have to wear so ugly looking jacket. I can't show anyone this... but my friend came to see me the other day (thanks Buyonn!) The worst thing of this training is... it is soo boring!!! No people!!! Sometimes there are more staffs than the customers. Like yesterday, I think I only served 2 people to explain about my product. I was either just standing or cleaning the whole time and that made me two times more tiring than usual. Times passes so slow...:( painful...
But the good thing is, all the employees working here are very nice. I heard some stores have nasty bosses so I guess I'm lucky. Good working environment is one of the most important thing for good work.
1 week has past and I'm doing good so far. Each of us are given our sales quota, how many we have to sale during our training and my assignment is to sell 12 cleaners in 14 days. (not any type of cleaner, only my company's latest model counts) First I thought this is difficult. Our product has very good quality and powerful but it's expensive. Can you pay 300-400 bucks for a vacuum cleaner!? and there are so many other cleaners that are cheaper and have good quality in the store. So it really matters with your talk, how you sell it. But guess what, I've already accomplished my task (12 cleaners) in 5 days!!
I wrote too long. I will finish for today and write more about this sales training when I finish. about what I learned, what I thought etc.
久しぶりの更新☆
今は営業研修受けてます。メーカーは「現場を見よ」ということで、売り場の現場勉強してます。
当社の掃除機売ってます。掃除機のことなら何でも任せてください。まじ詳しくなったよ～。
それより本当に立ち仕事はしんどい！8時間ずっと立ってるのは辛い。しかも客が全然いないもんで、それが何よりも辛い。まだ接客してたりしたら話してるわけだし、時間も経つのが早いけど、何もすることがないとほんましんどい！！商品拭いたり、商品の研究したり、周囲の掃除したりするけど、それも全部やりすぎた。あの掃除機何回拭いたことか（笑）でもまぁ人がいい人たちばかりでよかったです。やっぱ人間関係は仕事をする上で大事だよ～研修をさせてもらってる量販店は厳しいで有名だったからびくびくしてたけど、そんなひどくないよ。（私はそう思う）
この営業研修1週目が終わり、結構うまくいってるかな。それぞれに目標台数が与えられ、私は14日間で当社商品（機種限定）12台やってんけど、5日目で達成しました☆でも結構みんなも達成してたよ。最初はうちの商品ものはいいけど、高いし、他に安くて良い商品もたくさんあるから売るの難しいなぁと思ったけど、意外と売れる！？説明したら結構みなさん買ってくれてる。でもやっぱそれも売り手によるなぁって思った。同じコーナーにT社のヘルパーがいるけど、その人が接客したらT社の商品が売れるし、私が接客したらうちの商品が売れる。まぁこの研修についてはまた終了してから詳しく書きます！
なので今日はこのへんで☆
明日は久々の連休で超うれしい♪思う存分Enjoyします(^o^)
3 comments:
Hi mayu,
It is really great that you could sell 12 cleaners in 5 days.
I guess you must be very good at selling.
I remembered my first job. It was in the market. I was helping out a older lady which were selling apples from own farm. I was only 13, but I learned a lot from that time and how important is to speak to your customers. The most important thing what I learned is to know your customer is the most important point in selling a product, even more than the product what you are selling.
Anyway, I wish you a good learning in your business.
mayu!! congratulations! looks like you're doing awesome at work! ahhahah so i can ask you anything about cleaners and you can answer me? hahaha! i don't think i'll have too many questions about cleaners for now.
feridun,
indeed, knowing the consumers is the most important thing.
my boss came to see how i'm doing the other day and adviced me "selling the product is necessary but also watch how our company's products are judged by the consumers and retailers, learn how difficult it is to sell a product. This will help in any position you will be."
Astri,
haha! yes, anything!
I can explain you about the brushes, the suction power, how cyclone works and it's advantages etc.. yeah, i bet no one wants to know about cleaners, haha.
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